Blue Jay Shuttle Info
How to Use the Blue Jay Shuttle
Shuttles are equipped with power sliding doors, on-board cameras, and TransLoc, a GPS-based real-time transit information system available online or through a mobile device. To make ride requests and to track the vans, go to ondemand.transloc.com on a computer or a smartphone. TransLoc’s free app is available at transloc.com/app. Dispatchers are available during operating hours at 410-516-8700.
Blue Jay Shuttles will wait as long as three minutes upon arrival at the designated pickup location. Passengers are expected to carry all personal items, backpacks, briefcases, etc. on and off the shuttle in one trip so as not to delay the shuttle. Detailed information about the service area is available at the above links.
What to Expect on Blue Jay Shuttle
The Blue Jay Shuttle offers a shared ride, so you may or may not be the only passenger, and you may or may not be dropped off directly. Service parameters include picking up passengers within 10 minutes of request and ride lengths not exceeding 20 minutes. During busy times (rush hours), shuttles may take up to 15 minutes to arrive. Dispatchers track the shuttles, and if a ride cannot be provided in a timely manner, a free Lyft will be dispatched. Passengers do not need a Lyft account or app; messages will be sent regarding what vehicle to expect.
Blue Jay Shuttles all have three-digit numbers (for example, 705, 980), and Lyft provides the make, model, color and license plate of their vehicles. Please be sure to confirm before boarding, and provide your first name and last initial to the driver to expedite trips.
Guests and Children
Johns Hopkins affiliates are permitted a reasonable number of guest passengers, typically limited to four, or one family group. Children are welcome as guests, and some are even considered affiliates if enrolled in childcare programs or classes.
Children under the age of 8 must ride in a car seat provided by, installed by and removed by a Johns Hopkins affiliate guardian who is also a passenger.
Other Campus Blue Jay Shuttles
Each campus has different operating hours, service areas and operating days. Check here for more about the Homewood service (year-round except holidays) or the Peabody service, which operates only during academic semesters. The new East Baltimore service, To & From Campus, will be available 365 days per year.
