Dear Blue Jay Shuttle users,
We sincerely apologize for the inconvenience that occurred a little after 7pm on the evening of Monday, November 28 and continued until about 7am on Tuesday morning. The entire Transloc platform, including fixed-route tracking, Blue Jay Shuttle requests and dispatch, and driver directions all crashed. Transloc identified the cause of the problem early this morning and rectified the situation.
While we have backup plans should a short outage occur, this full-system outage wiped out all abilities to use Transloc. The only way to request a Blue Jay Shuttle was to phone 410-516-8700 and phone lines were jammed. We acknowledge the severe issues this caused and the impact on your ability to travel safely.
We are working on a better backup plan should future outages occur, as well as evaluating alternative solutions.
Thank you for your patience as we strive to provide safe, reliable transportation services; and for your understanding and our acknowledgement of this failure to do so. We truly hope it will not happen again.
Please note the following service modifications for the Thanksgiving holiday:
- Through and including Wednesday, November 23rd, all bus and shuttle services will operate on their normal schedules.
- On Thursday, November 24th, Homewood-based bus and shuttle services will not operate. This includes all daytime offerings as well as evening Blue Jay Night Ride service. The East Baltimore-based Blue Jay Shuttle - To & From Campus WILL continue to operate its normal schedule.
- On Friday, November 25th, Homewood-Peabody-JHMI will operate on a normal weekday schedule. Keswick-Homewood-Eastern-JHMI will operate on its published Modified schedule (only the trips highlighted in YELLOW will operate). The East Baltimore-based Blue Jay Shuttle - To & From Campus will operate its normal schedule.
- Beginning on Saturday, November 26th and beyond, all services will resume their normal schedules.
Please direct any questions or concerns to email@example.com.
In observance of the Labor Day holiday, Homewood campus-based JHU bus and shuttle services will not operate on Monday, September 5th. This includes all daytime and evening offerings with the exception of East Baltimore Blue Jay - To & From Campus service, which will operate on its normal schedule.
Please Note: East Baltimore-based Blue Jay Shuttle - To & From Campus will continue to operate on its regular schedule on Monday, September 5th. All other daytime and evening services will resume their regular schedules on Tuesday, September 6th.
Due to forecasted inclement weather, the universitywide commencement ceremony at Homewood Field has been moved to 9 a.m. on Monday.
Please note that parking at all locations on and around the Homewood campus is likely to be difficult before and during the ceremony.
The Keswick South Garage, accessed from either the 37th St or Keswick Rd entrances, will be open and accessible for all Homewood-based permits. In addition to the every 30 minute Keswick Shuttle schedule, there will be additional Keswick-Homewood and back shuttles every ten minutes from roughly 8:40 AM – 11:50 AM and 1:10 PM – 5:50 PM.
For return trips to Keswick after 6:00 PM, please call Blue Jay Shuttle at 410-516-8700 or book a ride on https://ondemand.transloc.com/ or via the Transloc app.
For questions about this service, please call 410-516-4200 or 410-516-7275 during business hours, or email firstname.lastname@example.org
The Homewood campus roadway and parking lot connecting San Martin Drive to the Muller Deck parking area, consisting of the North Visitor Parking lot, Athletics Reserved Parking and ROTC parking areas will be closed for construction starting Saturday, May 7. Construction crews will be replacing the asphalt surface with repaving expected to be complete by Wednesday, May 11. Pedestrians will have to detour around the construction area and no vehicles will be permitted.
During this time, all North Surface Lot and ROTC permit-holders will be accommodated in the San Martin Garage, along with Faculty hang tag permit-holders. Athletics Reserved will be accommodated with access to the top level of the West Gate Garage (aka Hopkins Club Garage). Deliveries should be coordinated to other locations.
Questions or comments can be sent to email@example.com